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Vendor FAQ

We are thrilled to have you participate in ACE’s Holiday Pop-Up Event!  If you cannot find the answer you’re looking for, feel free to email hello@acepopup.com

Event Details
Date
: November 6th & 7th, 2021
Hours: 11am-6pm
Location: 215 Moore St, Brooklyn, NY 11206

Application Process FAQs
What is the application process like?
Full applications with details, product pictures and links will assist us in our selection process. Space is limited and vendors are not always guaranteed the space of their choice. Booth payments are non-refundable and non-transferrable after 24 hours of payment.

How are vendors chosen?
ACE will review all applications and select a diverse portfolio of vendors and products in order to curate a unique experience. Please add product images, Instagram handles and websites to make sure we can see what you do and what makes your brand special!

What kind of vendors & artists can apply?
You must be an independent business/creative. We consider artists, boutiques, jewelry designers, fashion brands, calligraphers, stationery, beauty businesses, candle makers, handbags, furniture, home goods, food and beverage and anything else that showcases your craft! 

What happens after I get accepted? 
The same day you are accepted into ACE Pop-Up Event, you are invoiced your booth fees. This invoice must be paid within 72hrs to secure your space. Otherwise it will be given to the next in line in your category. 

As a vendor, we highly encourage you to post about ACE Pop Up Event leading up to the Event (Media Kit provided by ACE). Vendors must plan to be at their booth for the entire event and are expected to clean up after themselves. Please read, Vendor Agreement.

How will I know where my space is located?

Two weeks from the event, you will receive a layout of the space with your booth space and number. Day of, when you arrive, all booth spaces will be taped out with your name and booth number – if you need help, just find an ACE member to help.

Are you accepting food and beverage vendors? 
We welcome all innovative food + drink vendors selling prepackaged craft foods. 

How will ACE promote the pop-up?
We will be using Instagram, Facebook, Eventbrite, ACE website and additional PR to feature vendors. We will use photos from those you submit, your social media feed(s), and/or websites. Each vendor will receive a media kit with digital resources for use and sharing on your social media outlets. Search the hashtag #acepopup and you can see images and promotions!

Any other questions? Email us at hello@acepopup.com!

Fees & Payment
Are fees refundable?
As stated in the Vendor and Artist Agreement, all sales are final and there will be no issuance of refunds, nor transfer of agreement. 

How do I pay for the vendor fee when I receive the invoice from ACE?
Instructions for payment will be shared in your acceptance email. You will be able to pay via Zelle & Venmo.

What does the vendor fee cover?
The vendor fee covers: experiential space decor, paid marketing, booth space, electricity, WIFI, and crowd control.

Set-up & Breakdown Process FAQs
When can Vendors/Artists set up and how long after the event do I have to take down?

Load-in starts Friday November 5th, 2021 at 5pm
Your space must be ready by 10:30am each morning, doors open at 11am.
Teardown must be completed by 8pm on Sunday November 7th, 2021

Do I need to bring my own items to set up?
Vendors are responsible for all items to set up such as decorations for your specific business, racks, displays, etc. to make your booth as attractive as possible. Let your creativity shine! Also remember to bring shopping bags,  water, snacks, chargers, and email signup sheets.We will provide tables and chairs according to the selection you signed up for in the Vendor & Artist Agreement.

How many people can I have at my booth at one time?
Full table vendors: A max of 2 people may be present managing a single booth at one time.Shared table vendors: max of 1 person per vendor  Basic rule: A maximum of 2 people should be present at any given table.  You may change out staff as needed throughout the event.

Is the event cash only?
No, vendors are encouraged to provide electronic payments and/or accept cash.

Can I eat and drink at my booth?
Currently, eating and drinking is allowed.  New York City regulations will supersede any Covid guidelines listed in this FAQ and Agreement.

Can I  leave my merchandise and equipment overnight?
The venue is locked each night. You can choose to leave your merchandise and equipment overnight if you’d like. However, please note that ACE nor the location will be liable for lost or stolen items.If you choose to leave merchandise and equipment at the venue, it must be stored at your assigned booth, there will be no additional storage at the venue. 

Is this a public event? Can I invite others to attend as a customer?
Yes, invite everyone you know to attend!  Just make sure you let them know to follow all Covid guidelines stated below.

Artist specific FAQ
What fees are associated with being an artist at the event?

A non-refundable application fee of $25 is required for consideration. Once accepted, a participation fee of $50 will be invoiced and must be paid within 72hrs of acceptance. The fee covers allocated wall space for artwork display.If you have prints and products that require a table to sell from, the fees are $100 for a half shared table, $200 for a full table for the full weekend as specified in the Vendor and Artist Agreement.

If I prefer to sell my artwork at a table, will I need to pay the participation fee of $50? 
No, you will only be charged the table fee with the application fee.

What if I only want to feature my art but not sell my art?
You only pay the $25 non-refundable application fee

Will ACE take a % of my art sales?
No, you keep 100% of sales from your art.

Food Vendors
Can I prepare food (i.e. cook food using a stove) at the event?

No, all food sold at the event must be cooked and prepared prior to the event.  You may bring a small hot box or small mini-fridge to store food/beverages, but it must fit within your designated space. 

Do I need to provide plates, napkins, plasticware, cups, etc?
Yes, you are responsible for the full execution of your booth.  You are also responsible for bringing a trash bin & bags to collect trash as a result of your booth throughout the event.

Covid Guidelines
ACE will be adhering to New York Small and Medium Scale Performing Arts & Entertainment Covid Guidelines.  We expect all vendors and their guests to follow these guidelines.  Failure to follow will result in forfeiture of your spot.  No refunds will be provided. 

Mask Requirements
If the State of New York has a mask mandate during the event, we will adhere to it. 

Proof of Vaccination Requirements
As of August 17, 2021, the City of New York requires proof of vaccination for people 12 and older to enter public event spaces during the event, we will adhere to this mandate. 

For more information visit:https://www1.nyc.gov/site/doh/covid/covid-19-vaccines-keytonyc.page