Vendor FAQ

We are thrilled to have you participate in AC*E’s  next Pop-Up Event!  If you cannot find the answer you’re looking for, feel free to email hello@acepopup.com

Event Details
Date:
Saturday & Sunday May 18 & 19, 2024
Hours:
Market opens at 11am, market closes at 6pm each day
Location:
Chelsea Market, Manhattan NYC

Application Process FAQs
What is the application process like?
Full applications with details, product pictures and links will assist us in our selection process. Space is limited and vendors are not always guaranteed the space of their choice. Booth payments are non-refundable and non-transferrable once payment is received.

How are vendors chosen?
ACE will review all applications and select a diverse portfolio of vendors and products in order to curate a unique experience. Please add product images, Instagram handles and websites to make sure we can see what you do and what makes your brand special!

What kind of vendors & artists can apply?
You must be an independent business/creative. We consider brands including products/services such as fashion/apparel, jewelry, prints & stationery, beauty products, wellness products, home goods, food and beverage (subject to venue limits) and anything else that showcases your craft! 

What happens after I get accepted? 
You will receive an email with specific details on next steps.  It is important to follow all the steps in your welcome email.

As a vendor, we highly encourage you to post about ACE Pop Up Event leading up to the Event (we will provide supporting media). Vendors must plan to be at their booth for the entire event and are expected to clean up after themselves. Please read the Vendor Agreement which will be sent to those who are accepted.

What is the expected market attendance? 
Each event is unique and attendance will vary based on how effected the collective marketing is. In the past, our pop up markets have attracted an audience of 1.5k+ over a weekend. More importantly, the type of consumers that we attract usually care more about supporting AAPI creatives and small businesses, and a majority of our past vendors have indicated that sales exceeded their expectations.

How will ACE promote the pop-up?
We will be using Instagram, Facebook, Asian Creative Festival website, ACE website, email marketing, and additional PR to feature vendors. We will use photos from those you submit, your social media feed(s), and/or websites. Each vendor will receive a media kit with digital resources for use and sharing on your social media outlets. Stay tuned to our Instagram @acepopup !

Any other questions? Email us at hello@acepopup.com

Vendor Donations
What does the vendor donation cover?
The vendor donation covers: table and chairs, booth space, experiential space décor, marketing, PR, and crowd control during the Asian Creative Festival. As we operate on a nonprofit capacity, in partnership with the Asian Creative Foundation, vendor donations will be tax deductible!

Are table fees refundable?

As we operate on a nonprofit capacity, starting from 2024 onwards, we will actually be asking for vendor donations rather than table fees. These donations are tax deductible! However, these donations are non-refundable to reduce administrative burden.

If you have been accepted as a vendor but are not able to attend the market activities during May 18 & 19, please let us know ASAP so we can make room for vendors on the waitlist. We will still promote your brand via digital marketing and show appreciation for your donation!

How do I submit the vendor donation?
Instructions for vendor donations will be shared in your welcome email.

How can vendors collect payments during the event?
Vendors are encouraged to provide their various forms of electronic payments methods and/or accept cash.

Event & Staffing FAQs
How will I know where my space is located?
We will do our best to communicate in advance a layout of the space with your booth location. Day of when you arrive, there will be ACE members to help.

Do I need to bring my own items to set up?

Vendors are responsible for all items to set up such as decorations for your specific business, signage, displays, etc. to make your booth as attractive as possible. Let your creativity shine! Also remember to bring shopping bags, personal refreshments, payment processing signage. We will provide tables and chairs according to the selection you signed up for in the Vendor & Artist Agreement.

How many people can I have at my booth at one time?
Full table vendors: A max of 2 people may be present managing a single booth at one time. Shared table vendors: max of 1 person per vendor  Basic rule: A maximum of 2 people should be present at any given table.  You may change out staff as needed throughout the event.

Can I  leave my merchandise and equipment overnight?
Yes, between Saturday (setup) & Sunday (teardown), you can choose to leave your merchandise and equipment overnight if you’d like. However, please note that ACE nor the location will be liable for lost or stolen items. 

Is this a public event? Can I invite others to attend as a customer?
Yes, invite everyone you know to attend!  We will share the event registration links. Please help us spread the word so we can plan for crowd control, and also conduct special promotions & giveaways.